COVID-19 Reservation Guide

As the COVID-19 pandemic affects our communities, we are proactively taking steps to support the needs of our clients and their customers.

Here is a list of the ways we’re working to keep you updated and tips to get you the fastest answer to any questions you may have.

• If your ReserveAmerica.com reservation is impacted by a park closure you do not need to do anything. Your refund will automatically be returned to the credit card used to make the payment and you will receive an email notification of the cancellation.  
• If your reservation is for a location that is allowing transfers, you will receive an email notification advising you of the steps you should take.
• Check with your park's official website for the most up-to-date information as things are subject to change. Also, review the Latest COVID-19 Park Updates including the changes we are receiving.
• If you have further questions, you may visit the Help and FAQ page, start a live chat, or send a SMS text to 208-556-4238.

We are focused on continuing to assist the needs of our communities and parks that we are honored to serve. We encourage everyone to check back for updates as the situation evolves.

Availability for future reservations can currently be viewed online at www.ReserveAmerica.com and more information regarding your ability to make future reservations affected by COVID-19 closures will be provided as soon as it becomes available.

View all the most up-to-date information about park closures, facility updates, and event cancellations or postponements as a result of COVID-19.  

For additional information about COVID-19, please visit Centers for Disease Control and Prevention (CDC) or your local health department website.